Week #7 Thing #13: Wikis

Wikis are a useful tool. We have a departmental wiki for manuals and instructions and check-lists which is a huge improvement over having a variety of documents in a variety of versions in a variety of file directories. They are also useful as public information sites. I liked the book review wiki at one public library I "visited." Concerns with documentation is that staff remember that the wiki is public and do not post proprietary information. Concern with all is the work involved in keeping it up to date. Great that you don't need lots of HTML knowledge, but you DO need to learn the particular wiki's syntax.